Advance your career with ICBC as a Developer focusing on Genesys Cloud technologies in North Vancouver, British Columbia. This hybrid role offers opportunities in telephony development and cloud-based solutions, making a real impact.

ICBC seeks a candidate with at least 3 years of experience supporting Contact Centre technologies. Your role will encompass the management and development of Genesys Cloud CX and API integrations. You'll benefit from a balanced work arrangement that fosters both in-office collaboration and remote flexibility.

Key Responsibilities:
• Develop and configure Genesys Cloud CX to enhance performance
• Lead API and integration development using REST and OAuth




• Manage AWS solutions including API Gateway and CloudWatch
• Support telephony routing and omnichannel systems
• Drive contact centre modernization initiatives

Requirements:
• Over 3 years of relevant experience
• Expertise in SIP, VoIP, and cloud migration
• Proven background in API and integration development
• Genesys certifications preferred
• Robust understanding of contact centre technologies

Join our supportive team and make a difference in the insurance landscape with your technology skills.
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📌 ICBC Developer Focused on Genesys Cloud (British Columbia)
🏢 ICBC
📍 British Columbia