Manulife is seeking a highly motivated Senior Product Delivery Manager to join our Global Wealth and Asset Management (GWAM) Technology team.

This role sits at the intersection of business, technology, and capital markets, leading strategic initiatives across Collateral Management, Derivatives, Repo, and Securities Lending platforms.

The successful candidate will partner with business, operations, and technology stakeholders to deliver innovative solutions, optimize investment operations, and drive measurable business outcomes.

This is an exciting opportunity to influence product strategy, lead complex deliveries, and help shape the future of securities finance technology at Manulife.
**Position Responsibilities**
Lead and oversee day-to-day product delivery activities across securities finance and collateral management initiatives.

Partner with business stakeholders, operations teams, and technology teams to define, prioritize, and deliver strategic product enhancements.

Gather, analyze, and document business, functional, and system requirements for collateral, repo, securities lending, and derivatives platforms.

Translate business needs into detailed user stories, workflow diagrams, functional specifications, and product requirements.

Support Agile delivery practices including backlog management, sprint planning, PI planning, and roadmap execution using Jira and Confluence.

Track product financials, budgets, project health, risks, dependencies, and delivery outcomes.

Develop and present executive-level updates, steering committee presentations, and value-delivered summaries.

Lead functional, integration, and user acceptance testing activities to ensure successful implementations.

Analyze data utilizing SQL, reporting tools, and business intelligence solutions to support decision-making and performance measurement.

Investigate production issues, perform root cause analysis, and coordinate resolution efforts with cross-functional teams.

Identify process improvement opportunities and leverage automation and AI-enabled productivity tools to improve delivery effectiveness.

Coordinate implementation efforts across business teams, technology partners, vendors, and global stakeholders.
**Required Qualifications**
Bachelor's degree in Business, Finance, Computer Science, Information Technology, or a related field.
8+ years of experience in Product Management, Product Delivery, Business Analysis, Project Delivery, or Capital Markets Technology.

Strong domain expertise in Collateral Management, Derivatives, Repo, Securities Lending, and Securities Finance operations.

Experience gathering and translating business requirements into functional solutions and product features.

Proven experience working within Agile delivery environments and managing product backlogs.

Solid SQL skills with the ability to analyze, validate, and interpret complex data sets.

Experience leading functional, integration, and user acceptance testing.





Knowledge of system integrations, data flows, and financial market infrastructure.

Familiarity with SWIFT messaging and financial services workflows.

Strong stakeholder management, communication, facilitation, and presentation skills.
**Preferred Qualifications**
Experience within Asset Management, Investment Management, Capital Markets, or Wealth Management organizations.

Experience using Power BI or other data visualization and reporting tools.

Experience with Jira, Confluence, Visio, and Agile delivery platforms.

Knowledge of workflow automation, digitization initiatives, and process optimization techniques.

Exposure to AI-assisted productivity tools such as Git

Hub Copilot, Jira Rovo, Confluence AI, or related technologies.

Experience presenting to executive stakeholders, steering committees, and senior leadership teams.

Professional certifications such as PMP, PMI-ACP, SAFe, Scrum Master, CBAP, or equivalent are considered an asset.
**_When You Join Our Team_**
We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.

You'll work alongside industry experts supporting critical investment and capital markets platforms that drive business value across Manulife's global asset management business.

The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor.

Para obtener más información acerca de nosotros, visite
http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad.

Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este),



orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo.

Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud.

Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes.

Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a
[email protected] .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$113,000.00 CAD - $163,000.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual.

El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación.

Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a
[email protected]
para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar.

También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera.

Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria.

Si se está postulando para este puesto en los EE. UU., póngase en contacto con
[email protected]
para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .

📌 Senior Product Delivery Manager (Toronto)
🏢 Manulife
📍 Toronto