Become a vital part of the Manulife Bank Contact Center as a Bilingual Customer Service Representative, where you’ll deliver exceptional service in both French and English. Engage with customers via calls, email, and chat in a hybrid work model.

This role involves providing top-tier customer support to policyholders and partners, utilizing advanced technology for accurate documentation and problem resolution. Candidates will need to leverage their bilingual skills in a quick-paced environment while collaborating with colleagues to tackle complex issues.

Key Responsibilities:



• Provide exceptional service in French and English • Handle high volume inquiries with proactive solutions • Document interactions accurately using advanced technology • Build trust through empathy and emotional intelligence • Collaborate across departments to resolve complex issues

Requirements: • Bilingual fluency in French and English • Experience in customer service, preferably call centers • Strong technical skills for navigating multiple systems • Ability to deliver concise and effective communication • Flexibility to work within specified schedules

Harness your bilingual skills to enrich customer experiences at Manulife. #J-18808-Ljbffr

📌 Bilingual Customer Service Representative Manulife (Winnipeg)
🏢 Manulife Financial
📍 Winnipeg