Join Travel + Leisure Co. as a Guest Services Associate and create memorable vacation moments for guests and owners. Focused on quality service, you’ll help guests navigate their resort experience.
As a Guest Services Associate, your role includes guest registration, managing resort information, and ensuring seamless transactions. You will foster positive relationships while addressing guest needs and resolving issues effectively. Delivering high customer service standards will be your daily mission.
Key Responsibilities:
• Complete guest check-in and check-out procedures
• Process payments and maintain accurate records
• Provide information on local attractions and resort amenities
• Uphold safety and operational compliance
• Handle reservations and perform necessary updates
Requirements:
• Education: High School diploma preferred
• Experience: 1 year in hospitality or customer service
• Skills: Excellent communication and organizational abilities
• Tech-savvy: Knowledge of Microsoft Office
• Ability to multitask in a quick-paced environment
Bring your enthusiasm for hospitality and help guests at Travel + Leisure Co. enjoy unforgettable vacations.
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