Thrive in the wellness sector as a Mid-Market Customer Success Manager with WellnessLiving in Thornhill, Ontario. Leverage your customer success expertise to drive retention and growth for health-focused businesses.

As a strategic and proactive leader, you'll manage a diverse portfolio, enhancing customer adoption and satisfaction. This full-time role emphasizes building relationships and maximizing the value of the WellnessLiving platform, all while utilizing AI and automation to streamline your efforts.

Key Responsibilities:
• Manage customer relationships and drive product adoption
• Own renewal and growth conversations for your portfolio
• Identify risks and opportunities to ensure customer success




• Collaborate with cross-functional teams to improve outcomes
• Maintain accurate account data in Zoho CRM

Requirements:
• 5+ years in customer-facing roles, 3 years in Customer Success
• Proven management of customer portfolios and account prioritization
• Experience achieving renewal and expansion targets
• Robust analytical skills to assess customer engagement data
• Excellent relationship-building and communication abilities

Use your expertise in customer success to make a significant impact at WellnessLiving.
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📌 Mid-Market Customer Success Manager at WellnessLiving (Ontario)
🏢 WellnessLiving
📍 Ontario