Join the American Airlines team as a Senior Coordinator for Airport Services at YYZ in Toronto. Champion safety and operational excellence while mentoring and developing team members.

In this role, you'll lead a diverse team within the Customer Experience Division, focusing on engaging employees and improving operations. Your leadership will influence the team’s performance while fostering a culture of communication, safety, and trust.

Key Responsibilities:
• Ensure exceptional customer service and safety compliance
• Identify and mitigate safety risks through proactive measures
• Collaborate effectively with team members for operational success
• Mentor frontline employees on service and skills
• Address escalated service issues and promote a visible leadership presence

Requirements:
• Completion of high school or equivalent education
• Minimum 2 years of leadership experience
• Fluency in English required
• Must be versatile with hands-on leadership during shifts
• Airport operations knowledge is an asset

Lead your team to success by delivering high-quality customer experiences in the aviation industry.
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📌 Senior Coordinator at American Airlines (Ontario)
🏢 American Airlines
📍 Ontario