Take charge as the Front Office Manager at Hilton Garden Inn Vaughan Toronto, leading guest services in a brand-current hotel. Shape guest experiences while managing the front office team from day one.
You will oversee all front office operations, ensuring exceptional guest satisfaction and hotel profitability. This includes managing staff, developing departmental strategies, and upholding service standards. Your leadership will ensure both team success and guest enjoyment right from the hotel's opening.
Key Responsibilities:
• Manage daily front office staff operations and schedules
• Develop and communicate departmental goals and policies
• Train staff on service standards and security procedures
• Monitor guest satisfaction and implement service recovery
• Conduct routine inspections of public areas and front office
Requirements:
• Bachelor’s degree in Hotel Management or relevant field
• 3 years of Front Office/Guest Service management experience
• Fluent English; additional languages preferred
• Strong communication and mathematical skills
• Ability to handle items weighing up to 50 pounds
Elevate guest experiences and hospitality standards at the Hilton Garden Inn Vaughan.
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📌 Front Office Manager Hilton Garden Inn Vaughan (Ontario)
🏢 Easton’s Group
📍 Ontario
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