Responsibilities Provide functional supervision, coordination and coaching to a designated group of account managers
Act as content expert for their area of expertise to a designated team of account managers
Initiate, develop and maintain personalized business relationships with current and potential clients
Promote and sell the business centre’s products and services
Serve as a key intermediary between the organization and members and clients
Ensure proper usage and updating of, as well as satisfaction with, products and services offered
Analyze sources of dissatisfaction and recommend potential solutions
Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering
Negotiate applicable conditions with members and clients
Contribute to the skill development of a designated group of account managers
Recommend strategies and solutions for increased business volume, sound risk management, portfolio profitability and stronger business relationships
Identify business development opportunities to increase competitiveness of products and services
Execute promotional activities and participate in targeted public relations activities and the business community
Address client and member needs, seize business opportunities and refer them to the right person as needed




Provide sound and prudent risk management for all portfolios under their responsibility
Requirements Bachelor's degree in a related field
A minimum of four years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services
Core Competencies Demonstrates expertise in client relationship management, business development, and risk management while effectively leading and coaching account managers. Proficient in analyzing client needs and delivering tailored solutions to enhance satisfaction and business volume.
Highest-signal resume keywords Client Relationship Management
Business Development
Risk Management
Coaching Account Managers
Bilingual in French
Hard Skills Business Analysis
Negotiation
Portfolio Management
Solution Development
Promotional Activities
Soft Skills Interpersonal Communication
Coaching
Problem Solving
Team Coordination
Certifications & Qualifications Bachelor's Degree
Industry Keywords Financial Products
Client Needs Analysis
Business Relationships
Risk Management Standards

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📌 Account Manager, Real Estate (Quebec City)
🏢 Jobtailor
📍 Quebec City