Join Capital One Canada as the Manager of Process Performance in Toronto, where your leadership will drive transformative change. You'll develop and inspire a team aimed at optimizing processes and enhancing operational efficiency, all within a hybrid work setting.

With over five years in process management and a focus on risk assessment, you'll employ your analytical skills to evaluate KPIs and enhance operational effectiveness. You will communicate findings to senior leaders while fostering collaboration across multiple departments. Capital One values your expertise and commitment to excellence in every interaction.

Key Responsibilities:
• Lead team towards improving process performance
• Analyze and communicate process health findings




• Implement data-driven strategies to resolve issues
• Engage with stakeholders for effective teamwork
• Conduct risk governance activities and planning

Requirements:
• Over 5 years of process or risk management experience
• Experience in cross-functional team environments
• At least 3 years of proven leadership
• Hands-on SQL experience necessary
• Lean Six Sigma experience preferred

Make your mark on the future of banking with your process expertise at Capital One Canada.
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📌 Manager of Process Performance at Capital One (Ontario)
🏢 Capital One
📍 Ontario