Join Watts as a Customer Service Representative in Burlington, Ontario, contributing to our mission of providing sustainable water solutions. This hybrid role emphasizes customer interactions and internal collaboration to enhance service excellence.

In this organized position within the Watts Customer Service and Sales Department, you will respond to inquiries related to orders, pricing, and product availability. Your responsibilities will include utilizing ERP systems for accurate order management, while ensuring customer transactions adhere to established standards. This role combines administrative and customer service duties in a fast-paced environment.

Key Responsibilities:
• Handle pricing, availability, and order inquiries promptly
• Maintain knowledge of products and company systems




• Ensure all interactions comply with service standards
• Resolve customer issues effectively and professionally
• Collaborate with teams to enhance service delivery

Requirements:
• High school diploma or equivalent required
• 2+ years in a customer service setting
• Familiarity with ERP systems necessary
• Proficient in Outlook, Excel, and Word
• Excellent communication and attention to detail skills

Elevate customer interaction and operational processes with your expertise at Watts, contributing to a brighter future for water resources.
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📌 Hybrid Customer Service Representative at Watts (Ontario)
🏢 Watts Water Technologies
📍 Ontario