Spécialiste, Services Client / Specialist, Client Services (Ontario)

Spécialiste, Services Client / Specialist, Client Services (Ontario)

07 Sep
|
Socket.dev
|
Ontario

07 Sep

Socket.dev

Ontario

Why Ryan? Hybrid and Remote Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
Up to 20 Weeks of Parental Leave Top-up (Adoption Included
Monthly Gym Membership OR Gym Equipment Reimbursement
Health and Dental Benefit Eligibility Effective Day One
RRSP with Employer Match
Tuition Reimbursement After One Year of Service
The Spécialiste, Services Client / Specialist Client Services is responsible for supporting the Business Development Directors and Principals with lead generation, appointment setting, sales closing, and follow-up and monitoring of all matters related to business development and support, for prospects
and clients. This individual is responsible for ensuring that prospect priorities are appropriately and timely handled and will be assigned to a
Client Services Team Leader. The CS Team Leader will be kept proactively informed of status of prospects.
Duties and Responsibilities: Makes outgoing customer calls or cold calls in order to sell products and services
Arranges meetings for Directors and Principals with prospective clients
Accurately and efficiently enters customer information into Salesforce
Maintains a list of potential leads and follows up with those
Assists sales colleagues with arranging meetings and sales calls with customers
Contacts customers in response to correspondence or feedback




Maintain thorough understanding of Ryans products and services
Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops
Works closely with the Business Development team to create and manage sales campaigns
Education and Experience: 2 years sales or telemarketing, ideally in a role selling to the finance and tax teams.
Computer Skills: Understanding of Microsoft tools including outlook, excel and word. The use of CRM tools ideally Salesforce is an advantage.
Work Workplace: Standard indoor working environment.
Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
Position potentially offers the ability to work from home occasionally and for flexible hours.
As many of our team members and clients are based in different time zones, occasional out-of-hours time may be necessary to accommodate calls.
Compensation Disclosure: For Ontario based roles, the base salary hiring range for this position is $55,000 and $71,500. The Firm makes offers based on many factors, including qualifications and experience. Roles may be eligible for incentive compensation.
Equal Opportunity Employer: disability/veteran

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📌 Spécialiste, Services Client / Specialist, Client Services (Ontario)
🏢 Socket.dev
📍 Ontario

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