Take on the role of a Contact Centre Representative at CIBC in Toronto, where your customer service skills will shine. Assist clients in understanding their financial responsibilities and repayment options.

As a Credit Counsellor with CIBC's Client Account Management team, you will communicate with clients who have various CIBC products. Your role involves addressing their financial concerns and providing practical solutions to help them manage outstanding debts effectively.

Key Responsibilities:
• Connect with clients to identify their financial needs
• Clarify terms and obligations regarding debts
• Recommend appropriate repayment strategies
• Ensure seamless service delivery through effective communication
• Record interactions accurately in the system

Requirements:
• Proven experience in customer service or financial advisory roles
• Solid negotiation and interpersonal skills
• Exceptional problem-solving abilities
• Ability to work effectively under pressure
• Willingness to work evenings and weekends

Provide valuable financial insights while advancing your career at CIBC!
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📌 Full-Time Contact Centre Representative CIBC (Ontario)
🏢 Canadian Imperial Bank of Commerce
📍 Ontario