St Luke's ElderCare is seeking an Assistant Manager/Manager, Service Experience to shape every touchpoint of how people experience the organization. You will lead complex conversations with stakeholders, turning challenging interactions into trusted outcomes and helping teams deliver exceptional care with compassion.
The role calls for turning feedback into systemic improvements, crafting memorable service moments, and elevating everyday experiences to moments of genuine connection.
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📌 Service Experience Leader: Elevate Care Moments (British Columbia)
🏢 St Luke's ElderCare
📍 British Columbia
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