Enhance your technical skills as a Tech Support Engineer at AVEVA in Calgary, Alberta. This hybrid entry-level role focuses on troubleshooting complex application issues and supporting product configurations.
As a Technical Support Engineer, you will be integral to ensuring customer satisfaction. You will perform triage, testing, and resolution documentation related to product and custom application issues. This position offers an opportunity to collaborate with various teams and contribute to innovative solutions in the industrial software sector.
Key Responsibilities:
• Serve as a Technical Support Engineer for all product issues
• Diagnose and troubleshoot complex application challenges
• Document findings, resolutions, and activities in the case system




• Develop workarounds and fixes for product-related problems
• Gather requirements for custom code changes and assessments
Requirements:
• Flexibility in dynamic work environments
• Strong communication skills in English
• Proven ability to manage multiple priorities
• Self-motivated with a passion for learning
• Experience with software development lifecycle and troubleshooting
Excel in delivering technical support and solutions at AVEVA, with an opportunity for growth in a cooperative environment.
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📌 Tech Support Engineer at AVEVA (Calgary)
🏢 AVEVA Denmark
📍 Calgary