Elevate operations at RBC as a Senior Manager focusing on process transformation in Toronto. Drive large-scale initiatives, optimize processes, and enhance digital capabilities for Finance Shared Services.

In this pivotal role, you will lead governance on complex, multi-year transformation programs within Finance Shared Services. Your deep expertise in operational processes and program management will help develop digital capabilities that improve client experiences. Champion process optimizations leveraging AI, RPA, and process redesign while maintaining stakeholder alignment and program effectiveness throughout.

Key Responsibilities:
• Drive execution of future operations models
• Collaborate to develop key digital capabilities




• Identify transformation opportunities using AI and RPA
• Conduct analysis to build business cases for initiatives
• Ensure risk evaluation and monitoring are in place

Requirements:
• University degree in Business/Finance preferred
• Extensive experience in operational transformation
• Robust stakeholder management and communication skills
• Proven ability to measure program benefits
• Advanced proficiency in Excel and PowerPoint

Bring your strategic expertise and change management mindset to lead transformation at RBC in Toronto.
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📌 Senior Manager in Process Transformation at RBC (Ontario)
🏢 RBC
📍 Ontario