Elevate employment success as a Retention Specialist focused on client support within a full-time, on-site role. Foster client and employer relationships to ensure long-lasting job retention and satisfaction.

This role, integral to an employment services team, supports individuals throughout their employment journey. As a Retention Specialist, you will engage actively with clients and employers, providing guidance during onboarding and throughout employment. You will play a vital role in monitoring job sustainability, identifying risks early, and offering effective intervention strategies.

Key Responsibilities:
• Engage with clients and employers during the onboarding phase
• Conduct scheduled follow-ups to ensure job stability




• Provide individualized coaching for workplace challenges
• Implement strategies for long-term employment retention
• Facilitate group coaching sessions on job retention topics

Requirements:
• Degree in Social Services or related field
• 1-3 years of employment counselling experience
• Strong negotiation and problem-solving skills
• Knowledge of job search strategies and employment programs
• Ability to work flexible schedule, including evenings

Support client success and cultivate strong employer connections as a Retention Specialist.
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📌 Client Retention Specialist On-Site (Ontario)
🏢 Costi
📍 Ontario