Embark on a temporary customer service career with Irving Energy in Saint John, NB. As the primary customer contact, you will assist with account inquiries, billing questions, and service orders.

This Fixed Term Customer Service Representative role spans 7 months at Irving's contact center. Your essential responsibilities include providing excellent service by handling customer account updates, troubleshooting issues, and overseeing heating oil and propane orders. With a focus on customer satisfaction, you will support financial needs and manage after-hours inquiries while working in a vibrant, supportive workplace.

Key Responsibilities:
• Assist customers with account maintenance and billing inquiries
• Process orders for heating oil and propane effectively




• Troubleshoot basic account problems and provide solutions
• Make service appointments and conduct follow-ups
• Manage afterhours customer activity as needed

Requirements:
• 1-3 years of contact center experience
• Excellent customer service and communication skills
• Ability to multitask and problem-solve effectively
• Computer literacy and basic organizational skills
• High School Diploma or equivalent

Deliver exceptional customer support and problem-solving skills in this vibrant Irving Energy role.
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📌 Customer Service Representative at Irving Energy (New Brunswick)
🏢 Irvingoil
📍 New Brunswick