Elevate the pet care experience at PetSmart as a PetsHotel Manager, focusing on leadership and safety in a vibrant work environment. Emphasize exceptional service and operational excellence.

As the PetsHotel Manager, you will influence the daily operations and resident care for both pets and pet parents. This position calls for a hands-on leader to drive strategies and support staff development while ensuring a safe setting. Your expertise will help maintain the highest levels of pet care and customer service.

Key Responsibilities:
• Supervise day-to-day hotel and pet care operations
• Conduct guest check-ins and manage paperwork
• Enhance team performance through mentorship
• Ensure cleanliness and health protocols are followed
• Respond to guest inquiries and concerns

Requirements:
• 3+ years of experience in retail leadership
• Availability to work flexible hours including holidays
• Strong communication and computer skills
• Ability to maintain composure under pressure
• Detail-oriented with exceptional organizational skills

Drive operational success at PetSmart while creating memorable experiences for pets and their parents.
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📌 PetSmart PetsHotel Leadership Role (Quebec City)
🏢 PetSmart
📍 Quebec City