Elevate customer satisfaction as an HVAC Customer Support Coordinator with Johnson Controls in Edmonton. This on-site role involves managing service operations, inventory tracking, and customer relations.

In your capacity as a HVAC Customer Support Coordinator, you'll work under general supervision to coordinate safety statistics, track training, and manage service schedules. Utilize Microsoft tools to ensure efficient operations and maximize technician productivity while maintaining strong customer relationships. This role is vital for supporting the technical service team and enhancing service delivery in a timely manner.

Key Responsibilities:
• Track employee safety statistics and training requirements
• Schedule customer service requests to optimize technician dispatch




• Manage truck inventory and customer orders efficiently
• Create and update recent customer accounts as needed
• Facilitate warranty claims administration and track inventory counts

Requirements:
• High school diploma with 5+ years in service industry
• Strong organizational and detail-oriented skills
• Proficient in Microsoft applications and data management
• Excellent interpersonal communication for client engagement
• Ability to manage multiple tasks effectively

Drive operational excellence in HVAC services with Johnson Controls and enhance customer interactions.
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📌 HVAC Support Coordinator at Johnson Controls (Alberta)
🏢 Johnson Controls
📍 Alberta