Join Hard Rock Ottawa Hotel & Casino as a Dual Rate Shift Manager. This role is pivotal in leading Table Games operations while delivering premier guest service and driving revenue growth.

The Dual Rate Shift Manager will perform dual functions in managing Table Games. You'll be responsible for supervising all operations during your shift, ensuring compliance with laws, and providing guidance to your team. Your robust communication skills will be vital in fostering collaboration across departments, ensuring all guests have an exceptional gaming experience.

Key Responsibilities:
• Direct all Table Games operations during shifts
• Conduct performance evaluations for team members
• Manage staffing levels and game limits efficiently
• Maintain accurate inventories of gaming supplies
• Address guest complaints and enhance service quality

Requirements:
• Minimum two years as Table Games Pit Manager
• At least five years in Table Games operations
• Strong ethical standards and compliance knowledge
• Excellent customer service abilities
• Bachelor's Degree or relevant experience

Drive the success of Table Games through effective management and customer engagement.
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📌 Management Position in Table Games (Quebec City)
🏢 064 Hard Rock Ottawa Employee Services
📍 Quebec City