07 Sep
|
Seabird Island Band
|
British Columbia
07 Sep
Seabird Island Band
British Columbia
Join Seabird Island Band as an IT Support Technician and make a difference in community operations. This role provides crucial first-line support while promoting cultural respect in Agassiz, BC.
Reporting to the IT Supervisor, you will handle internal IT support requests, troubleshoot technical issues, and ensure consistent communication with staff. Your commitment to respect for Stó:lō culture will influence your approach to every interaction in this role.
Key Responsibilities:
• Manage incoming IT support requests from all departments
• Communicate resolution progress with staff consistently
• Document all ticket activities accurately
• Collaborate across departments to troubleshoot efficiently
• Maintain accurate records and perform inventory audits
Requirements:
• High School diploma or GED, with IT education preferred
• Qualified experience in technical troubleshooting
• Excellent interpersonal and communication skills
• Basic knowledge of networking systems
• Familiarity with IT service management software
Deliver responsive technical support and value cultural understanding at Seabird Island Band.
#J-18808-Ljbffr
📌 Seabird Island Band IT Support Technician (British Columbia)
🏢 Seabird Island Band
📍 British Columbia