Maximize customer success as a Technical Account Manager with Axon in Grande Prairie. Support clients through technical expertise, project management, and customer advocacy in a hybrid work model.

As a Technical Account Manager, you will take the lead in fostering strategic partnerships with key customer agencies. This hybrid role demands deep expertise in Axon technologies, particularly the Records and Productivity Suite, and involves collaboration with internal teams to optimize customer workflows. Your commitment to service ensures that Axon's mission is upheld while aligning solutions with operational goals.

Key Responsibilities:
• Serve as the primary contact for assigned customer agencies
• Develop expertise in Axon Records and Productivity Suite




• Collaborate to align Axon solutions with customer objectives
• Deliver training sessions on Axon workflows
• Monitor support tickets and manage escalations

Requirements:
• Experience in technical account management
• Robust knowledge of Axon technologies
• Excellent project management skills
• Ability to interpret and communicate technical details
• Proven customer advocacy and service experience

Drive meaningful change and enhance client success with your technical proficiency at Axon.
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📌 Technical Account Manager at Axon (Alberta)
🏢 Polluxa
📍 Alberta