Take on a Customer Service Parking Review role in the Finance Department, focusing on handling parking inquiries and processing reviews. This part-time position is vital for maintaining city parking regulations.

The part-time schedule includes working Mondays and Fridays with two additional days determined collaboratively. Your focus will be on assisting customers, resolving parking issues, and ensuring compliance with city policies. Strong customer service, investigative skills, and an understanding of municipal regulations are key in this role.

Key Responsibilities:
• Resolve inquiries about parking tickets and by-laws
• Process and examine parking offence appeals
• Draft correspondence regarding ticket decisions
• Assist the public in person at the service centre
• Maintain accurate records of fines and reviews

Requirements:
• Proven experience in customer service roles
• Familiarity with city ordinances and policies
• Ability to communicate effectively
• Robust attention to detail and analytical skills
• Self-starter comfortable with minimal supervision

Contribute to effective parking solutions and community service as part of the Finance Department.
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📌 Customer Service Parking Review Role (British Columbia)
🏢 City of Victoria BC
📍 British Columbia