Manage end-to-end processing of offline gifts, including cheques, wire transfers, share donations, cash gifts, corporate and foundation gifts, and third-party submissions
Oversee donor record accuracy and gift batch completeness in the CRM
Ensure proper coding, documentation, and the entire tax receipting process
Support reconciliation and data quality for online donations
Serve as primary point of contact for external data-entry partner KCK
Oversee daily operations, performance standards, and service-level expectations
Conduct audits to maintain accuracy and compliance
Maintain and update standard operating procedures
Support new systems, integrations, and automation initiatives
Coordinate with Finance on reconciliation and reporting
Support Donor Relations with acknowledgements and stewardship
Assist fundraising teams with gift coding and donor inquiries
Lead hiring and development of team members
Oversee workload distribution and timely processing of gifts
Conduct check-ins, performance evaluations, and training
Manage resources and budget accountability
Recommend policy and workflow changes
Collaborate with Fundraising Systems colleagues to ensure clean, usable data
Requirements Education or training in Fundraising, gift processing, or a combination of training and relevant experience
Strong interpersonal and communication skills; ability to build relationships with diverse donors
Detail-oriented and organized
Capable of managing multiple projects simultaneously




Experience with Raiser’s Edge / RE NXT or similar CRM
Familiarity with philanthropic environments or nonprofit fundraising best practices
Proficient in English
Must be legally authorized to work in Canada
Ability to work Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern Time
Commitment to MSF’s humanitarian principles and values
Planning, organizing, teamwork, cooperation, and cross-cultural awareness competencies
Core Competencies Demonstrates expertise in managing end-to-end gift processing, ensuring donor record accuracy, and maintaining compliance within philanthropic environments. Proficient in utilizing CRM systems like Raiser’s Edge to support fundraising operations and donor relations.
Highest-signal resume keywords Gift Processing Management
Raiser’s Edge / RE NXT Experience
Donor Record Accuracy
Interpersonal Communication Skills
Philanthropic Workplace Familiarity
Hard Skills Gift Processing
Data Quality Management
Tax Receipting
Reconciliation
Audit Conducting
Standard Operating Procedures Maintenance
Budget Accountability
Workflow Recommendations
Project Management
Team Development
Soft Skills Detail-Oriented
Organized
Relationship Building
Cross-Cultural Awareness
Teamwork
Industry Keywords Nonprofit Fundraising
Philanthropic Best Practices
Humanitarian Principles
Donor Relations
Service-Level Expectations
Tools & Technologies CRM Systems
Data Entry Software
Fundraising Systems

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📌 Gifts Processing Manager (Ontario)
🏢 Jobtailor
📍 Ontario