In-Person Customer Service Representative Role (Ontario)

In-Person Customer Service Representative Role (Ontario)

07 Sep
|
The Fanshawe College of Applied Arts and Technology
|
Ontario

07 Sep

The Fanshawe College of Applied Arts and Technology

Ontario

Join Fanshawe College's dynamic team as an in-person Customer Service Representative. Focus on managing registrations and supporting students throughout their academic journey.

This Full-Time role will be active until February 2028, requiring close interaction with students and faculty. As a critical member of the Faculty of Science, Trades, Technology, and Design, you will assist with academic records, collaborate on registration tasks, and ensure operational efficiency in a college environment.

Key Responsibilities:
• Collaborate with faculty for grading information
• Solve registration and student record challenges
• Generate and distribute class rosters
• Assist with student inquiries and front-line support
• Maintain accurate internal documentation

Requirements:
• Two-year post-secondary diploma or related experience
• At least one year experience in an academic office
• Robust communication and organizational skills
• Ability to work independently and multitask
• Familiarity with academic software systems preferred

Be an essential part of the team's success at Fanshawe College, fostering student achievement and academic excellence.
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📌 In-Person Customer Service Representative Role (Ontario)
🏢 The Fanshawe College of Applied Arts and Technology
📍 Ontario

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