Become a vital part of Boldr as a Social Media Management Advocate. Oversee customer interactions and feedback across social platforms, ensuring outstanding service.

Boldr is looking for a Senior Customer Advocate skilled in social media engagement. You will facilitate communication across platforms like Facebook and Instagram, maintaining a strong brand presence. Your role is crucial in resolving customer issues while embodying values like authenticity and dynamism.

Key Responsibilities:
• Actively engage with customer inquiries on social platforms
• Provide timely responses and resolve issues efficiently
• Foster positive customer relationships through social media
• Share relevant company updates and content
• Compile and report customer feedback and insights

Requirements:
• Bachelor's degree in a relevant field
• Minimum 2-3 years in customer support, focusing on social media
• Solid understanding of social media platforms
• Proven experience with social media management tools
• Excellent written communication skills

Lead Boldr's social media efforts, building connections and enhancing customer satisfaction.
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📌 Social Media Management Advocate at Boldr (Ontario)
🏢 Boldr Impact
📍 Ontario