Oversee customer service projects with ABB, focusing on operational efficiency and lifecycle management in a hybrid role. Your goal will be to meet and exceed customer needs across western Canada.

This position reports to the Field Service Manager and emphasizes managing service agreements while ensuring compliance with contractual obligations. You will deal with industrial automation systems, coordinating with account managers and internal teams to deliver optimal service solutions. Establish strong relationships with clients and stakeholders for ongoing support.

Key Responsibilities:
• Manage service orders focusing on resource efficiency
• Coordinate with internal functions for contract negotiations
• Oversee project team efforts and site work coordination




• Monitor, analyze, and report on project performance metrics
• Build lasting connections with customers and stakeholders

Requirements:
• At least five years managing industrial or electrical projects
• Experience with DCS and utilities markets required
• Solid project scope and cost management experience
• Engineering qualifications preferred
• Proficient in SAP or other ERP and Microsoft tools

Contribute to ABB's mission by delivering exceptional service project management.
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📌 ABB Project Manager for Customer Services (Alberta)
🏢 Project Management Institute - Southern Alberta Chapter (PMI-SAC)
📍 Alberta