Join Cornerstone Building Brands as an Operations Supervisor in Ottawa. This role focuses on leading customer service and operational processes to maximize client satisfaction.

As part of the team, you'll ensure effective administration and compliance within the branch, while directly overseeing customer interactions. Your leadership will contribute to maintaining high standards for service, inventory management, and issue resolution.

Key Responsibilities:
• Supervise Customer Service Representatives and operations
• Implement and monitor customer communication standards
• Manage inventory administration alongside Warehouse leadership
• Approve purchase orders and oversee financial activities
• Handle customer urgency requests and service issues

Requirements:
• 3-5 years in operations or customer service management
• Proficient in French and English
• Ability to manage multiple priorities
• Solid planning and problem-solving abilities
• Familiarity with ERP and CRM systems

Lead operational processes and elevate customer service at Cornerstone Building Brands in Ottawa.
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📌 Operations Supervisor at Cornerstone Brands (Quebec City)
🏢 Cornerstone Building Brands
📍 Quebec City