Drive client satisfaction as the Onboarding and Project Coordinator for Provident Security. You’ll oversee project schedules and maintain client communication through the installation phase.

In this Vancouver-based full time role, your main tasks will involve ensuring new clients feel supported from sale to installation. You’ll coordinate closely with technicians and Customer Service, manage project timelines, and ensure accurate account setups before handoffs. Your proactive approach will help prevent scheduling conflicts and streamline operations.

Key Responsibilities:
• Oversee client onboarding and installation scheduling
• Coordinate between technicians and field service teams
• Monitor project timelines and client updates




• Assist Finance in job readiness for billing
• Complete pre-handoff checklists before services commence

Requirements:
• 3+ years in project scheduling or operations management
• Familiarity with construction or security industries
• Proficient in CRM systems like HubSpot
• Strong communicator, both written and verbal
• Ability to handle changes and maintain organization

Step into this role to ensure successful client onboarding at Provident Security.
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📌 Onboarding & Project Coordinator at Provident (British Columbia)
🏢 The Security Centre
📍 British Columbia