Join our team as a Business Analyst, supporting enterprise systems and driving process improvements. This hands-on role focuses on stabilizing systems and enhancing user experience.

Reporting to the VP of Commercial Sales and Strategy, you will play a crucial role in bridging departmental gaps and reviewing core business processes. Your expertise in troubleshooting cost management and forecasting issues will be vital in maintaining operational efficiency. The emphasis on support and continuous improvement will enable you to make a meaningful impact across our organization.

Key Responsibilities:
• Provide application support for project delivery systems
• Troubleshoot user issues and elevate system problems
• Coordinate with IT and vendors for issue resolution




• Ensure adherence to governance standards and controls
• Capture improvement ideas and validate system changes

Requirements:
• 1-3 years of experience in project-based environments
• Background in change management and process improvement
• Solid analytical skills for operational support
• Ability to communicate effectively with business users
• Passion for enhancing user experience and systems

Make a difference as a Business Analyst, enhancing systems and supporting teams across the organization.
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📌 Operational Business Analyst Role (Quebec City)
🏢 GIP Construction & Materials
📍 Quebec City