As a Community Specialist at Apple, you will demonstrate your passion for Apple, sales, and growing relationships with multiple partner resellers. You will create excitement and build knowledge around Apple through training and demonstrations, by traveling to different stores within your community to deliver outstanding customer experiences. You will be a brand ambassador responsible for influencing every aspect of the Apple experience including merchandising and brand standards.
This position requires 40 hours per week with occasional overtime. The typical work schedule runs Wednesday through Sunday, with flexibility required based on business needs. Reliable personal transportation is required.
Responsibilities Represent Apple within multiple partner stores and help customers develop relationships with the brand
Sell directly to customers, work closely with partners, and create recent owners of Apple products
Provide an outstanding customer experience by showcasing Apple products, accessories, and services
Proactively seek opportunities to expand awareness for new and existing customers
Stay up to date on initiatives impacting the customer journey
Ensure all Apple fixtures, product exposures, and merchandising elements are maintained according to Apple's standards
Align with leader on weekly partner visits




Provide daily care and inspection of multiple points of sale and **escalate issues for timely resolution**
Educate partners and customers through in-store trainings, demos, sales promotions, and Apple platform adoption
Distill key themes and insights from store visits and share feedback with Apple teams
Minimum Qualifications Typically requires a minimum of 1-2 years of related experience
Passion for helping customers and partners understand how Apple technology can enrich lives
Curiosity for continuous learning and eagerness to share knowledge
Outstanding customer focus
Excellent communication skills
Ability to educate, inspire, and influence others
Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale
Preferred Qualifications High level of integrity, trust, and accountability
Strong self-motivation and ability to work independently in a fast-paced environment
Effective time management including ability to multi-task, organize, and prioritize
Ambition for driving sales results and recommending Apple solutions
Background in direct sales or solution-based selling is a plus
1-2 years of related experience; excellent communication skills; passion for Apple technology; strong relationship-building skills; reliable personal transportation required

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📌 Community Specialist - Channel Retail (Ontario)
🏢 Apple
📍 Ontario