Join Thermea Spa Village in Whitby, ON, as a Guest Experience Supervisor and create lasting memories for our guests. Lead a team dedicated to delivering outstanding customer service in a serene spa environment.

You will be responsible for supervising operations and elevating our guest services as part of a passionate team. Communicate effectively, develop operational standards, and ensure adherence to our wellness pillars. Your leadership will play a crucial role in maintaining our commitment to a tranquil and restorative experience for each visitor.

Key Responsibilities:
• Oversee team members to ensure productive operations
• Guarantee exceptional guest service and experience
• Address and resolve guest feedback promptly
• Help refine operational procedures for better service
• Contribute to recruitment and training of staff

Requirements:
• Degree in tourism, hospitality, or related field preferred
• Minimum three years in customer service
• At least one year in a leadership role
• Strong problem-solving and multitasking skills
• Must be fit to work outdoors year-round

Empower guests to relax and rejuvenate; be the guiding force at Thermea Spa Village.
#J-18808-Ljbffr

📌 Leadership Role in Guest Experience (Ontario)
🏢 Nordik
📍 Ontario