Become a key part of our service team as a Dispatch Coordinator located in Edmonton. You'll oversee technician assignments, ensuring peak service delivery while adjusting to fast-paced demands.

The Dispatch Coordinator role involves working directly under the Director of Service, managing the dispatch call board effectively. Your responsibilities will include scheduling service calls, preparing technicians for jobs, and resolving scheduling conflicts through effective communication. This position will suit someone who is detail-oriented and thrives in a cooperative, busy environment.

Key Responsibilities:
• Prioritize dispatch calls based on technician skills and urgency
• Schedule and coordinate service calls to meet commitments




• Adjust technician workloads in real-time based on service demands
• Communicate with customers to confirm and update appointments
• Support technician training and parts coordination

Requirements:
• 1-3 years experience in dispatch or similar role
• Proficient in computers, especially Excel and Outlook
• Excellent communication and conflict resolution skills
• Highly organized with multitasking abilities
• Flexible and adaptable to the changing service environment

Enhance service efficiency and customer satisfaction in your role with us as a Dispatch Coordinator.
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📌 Efficient Dispatch Coordinator Needed (Alberta)
🏢 DSL
📍 Alberta