Provide first-line support for opening claim files

Process automobile claims covered under the Direct Compensation Agreement

Conduct telephone investigations to determine the circumstances and causes of incidents and compensate policyholders

Play a key role in delivering customer service

Support claims adjusters

Requirements

High school diploma

Training in property and casualty insurance (an asset)

Good knowledge of the main Microsoft Office applications

Advanced proficiency in English, both spoken and written

Excellent customer service skills

Strong collaboration and listening skills

Core Competencies
Demonstrates expertise in processing automobile claims and providing first-line support while ensuring excellent customer service. Proficient in conducting investigations and collaborating effectively with claims adjusters.





Highest-signal resume keywords

Automobile Claims Processing

Customer Service Skills

Collaboration Skills

Telephone Investigations

Microsoft Office Proficiency

Hard Skills

Claims File Management

Automobile Claims Processing

Investigation Techniques

Property and Casualty Insurance Knowledge

Soft Skills

Excellent Customer Service

Solid Listening Skills

Certifications & Qualifications

High School Diploma

Training in Property and Casualty Insurance

Industry Keywords

Direct Compensation Agreement

Claims Adjuster Support

Tools & Technologies

Microsoft Office Applications

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📌 Claims Representative (Quebec City)
🏢 Jobtailor
📍 Quebec City