Join Desjardins as a full time Operations Support Agent dedicated to customer satisfaction and operational efficiency. Master cash management and support diverse caisse services onsite.

In your role, you'll engage in essential operations related to caisse products and services, performing detailed report processing and transaction reconciliations. You'll connect with customers and other Desjardins units, ensuring their needs are met with precision and care.

Key Responsibilities:
• Handle and reconcile various caisse sector reports
• Support customers with follow-up on transactions
• Input and secure data with attention to detail
• Carry out filing and document organization
• Respond to calls and provide essential information

Requirements:
• High school diploma required
• At least two years of relevant experience
• Proficiency in French is necessary
• Familiarity with caisse products and services
• Strong knowledge of compliance and security standards

Leverage your skills and experience to enhance service delivery for Desjardins’ valued clients.
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📌 Customer-Focused Operations Support Agent (Quebec City)
🏢 Desjardins Group
📍 Quebec City