Job Description
Posted Friday, September 4, 2026 at 4:00 AM

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.

Set to open in Ottawa this summer, Carletto is the latest restaurant from Gray Collection, bringing the elegance and warmth of Italy to Ottawa. Inspired by traditional Italian gatherings and the simple pleasure of good food, the restaurant blends authentic cuisine with a contemporary spirit. Featuring fresh pasta, wood-fired pizzas, and carefully selected ingredients, each dish celebrates sharing and generosity.

The Server provides attentive and efficient food and beverage service while ensuring a positive and seamless dining experience. They follow service standards, interact with guests, and support overall dining room operations. The main responsibilities include but are not limited to:

RESPONSABILITIES

Set up the dining room before service begins

Greet guests and provide friendly, professional service

Present menus, advise guests, and take orders accurately

Enter orders into the POS system

Serve food and beverages according to established standards

Check in regularly with guests to ensure satisfaction

Respond to guest requests and resolve concerns promptly

Process billing and payments accurately





Maintain cleanliness and organization of the dining room, service areas, and restrooms

Clear and reset tables efficiently

Collaborate with kitchen, bar, and team members to ensure smooth service

Follow health, safety, and sanitation standards

Maintain a professional appearance and attitude at all times

JOB REQUIREMENTS

Minimum of one (1) year experience in food service

Strong interest in teamwork

Ability to work under pressure

Positive organizational skills

Flexible schedule with availability on evenings, weekends and holidays

Excellent oral and written communication skills in English and French.

Valid work permit required

BENEFITS:

Group insurance plan with telemedecine

Group RRSP and DPSP (Deferred Profit Sharing Plan)

50% employee discount at all of our establishments for the employee and up to 3 guests

Discounts with our business partners (transportation, wellness, leisure)

Company culture that values employees

Employee recognition events

Growing company with opportunities for career development and personal growth

We thank you for your interest. Only individuals selected to be interviewed will be contacted.

In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.

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📌 Server New Restaurant Carletto (Quebec City)
🏢 Gray Collection
📍 Quebec City