Elevate luxury service standards as a Full-Time Quality Assurance Coordinator at Four Seasons Hotel Toronto. Drive excellence and operational success in a dynamic, in office role.

This role supports luxury service delivery and brand standards across various departments. Partnering with department leaders, you will conduct audits, inspections, and performance evaluations to identify improvement opportunities. Your work will enhance guest satisfaction and operational effectiveness through ongoing analysis and reporting.

Key Responsibilities:
• Implement and monitor luxury service standards across departments
• Conduct internal audits and service evaluations regularly
• Inspect property for cleanliness and maintenance standards




• Compile quality KPIs and guest satisfaction metrics
• Support service excellence initiatives and track progress

Requirements:
• Minimum 1 year in a coordinator or quality assurance role
• Experience in luxury hospitality operations preferred
• Strong organizational and communication skills
• Proficiency in Microsoft Office, especially Excel
• Detail-oriented with problem-solving abilities

Be part of a team committed to luxury service and continuous improvement at Four Seasons in Toronto.
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📌 Full-Time Quality Assurance Coordinator Toronto (Ontario)
🏢 Socket.dev
📍 Ontario