Become a Strategic Account Program Lead, overseeing key customer accounts with comprehensive program management. This role focuses on fostering relationships and coordinating production planning in a cross-functional setting.

As the Strategic Account Program Lead, you will manage vital customer accounts and communicate effectively with internal teams including Sales, Operations, and Supply Chain. You will be responsible for understanding customer needs, execution of programs, and ensuring timely deliveries. Your problem-solving skills will be essential in addressing issues and identifying opportunities throughout the program lifecycle.

Key Responsibilities:
• Serve as primary account contact and owner
• Develop strong relationships with customer contacts




• Communicate status and address customer concerns
• Coordinate production planning based on demand
• Monitor inventory and mitigate supply risks

Requirements:
• 5+ years of account management experience
• Solid problem-solving and analytical skills
• Bachelor’s degree in Business or related fields
• Proven ability to manage multiple priorities
• Excellent communication and interpersonal abilities

Drive successful customer outcomes through strong program management and effective cross-functional collaboration.
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📌 Strategic Account Program Lead Role (Ontario)
🏢 thyssenkrupp Materials NA
📍 Ontario