Customer Service Shift Leader Role (British Columbia)

Customer Service Shift Leader Role (British Columbia)

07 Sep
|
Pilotcompany
|
British Columbia

07 Sep

Pilotcompany

British Columbia

Enhance customer experiences as a Shift Leader focused on service quality. This position is crucial for supervising daily store operations at PFJ.

The Shift Leader at PFJ plays a vital role in overseeing employees and ensuring operational efficiency. Candidates must have robust customer service skills and be proactive in addressing store tasks with a team-oriented approach. Knowledge of retail operations is essential for success in this role.

Key Responsibilities:
• Oversee daily store operations and team performance
• Foster a strong customer service culture
• Support managers in task execution
• Collaborate with hourly team members and corporate reps
• Maintain store facilities in excellent condition

Requirements:
• Experience or knowledge in retail operations
• Robust customer service orientation
• Ability to operate computing equipment
• Availability for flexible scheduling
• Background check is required

Utilize your leadership skills to enhance both employee engagement and customer satisfaction at PFJ.
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📌 Customer Service Shift Leader Role (British Columbia)
🏢 Pilotcompany
📍 British Columbia

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