Deliver exceptional service with Park & Fifth as a Customer Care Associate. Engage customers through email, chat, and virtual fittings while working in a supportive team setup.

Park & Fifth is seeking a customer-focused Associate for its Vancouver HQ. You'll manage inquiries, resolve issues, and create lasting relationships through transparent communication. This role requires flexibility, as ticket volumes can vary, and you will also support junior associates as the team grows.

Key Responsibilities: • Respond to customer inquiries via email and chat • Handle escalated concerns with empathy and professionalism • Manage ticket resolutions within 24-48 hours • Mentor junior associates during training • Collaborate with teams to address recurring issues

Requirements: • Strong communication skills, both written and verbal • Compassionate and customer-oriented approach • Highly organized and detail-driven • Able to work independently and with a team • Interest in the bridal or fashion industry a plus

Bring your expertise in customer service to create memorable experiences for Park & Fifth clients. #J-18808-Ljbffr

📌 Customer Care Associate at Park & Fifth (Winnipeg)
🏢 Park & Fifth
📍 Winnipeg