Computer User Support (Ontario)

Computer User Support (Ontario)

07 Sep
|
CareerBeacon
|
Ontario

07 Sep

CareerBeacon

Ontario

We're seeking a Computer User Support Specialist to provide technical support and troubleshooting to our team and/or customers.

Key Responsibilities

- Provide technical support and troubleshoot computer/software issues
- Walk users through step-by-step solutions remotely
- Document support tickets and resolutions accurately
- Escalate unresolved technical issues to the right team
- Stay current on the software/systems commonly used

Requirements

- Strong technical troubleshooting skills
- IT support or help desk experience preferred
- Excellent communication and patience with non-technical users
- Familiar with remote support tools
- Reliable internet for work from home

Benefits

- Health and medical coverage
- Performance bonuses
- Paid parental leave
- Co-working space allowance
- Life insurance coverage

📌 Computer User Support (Ontario)
🏢 CareerBeacon
📍 Ontario

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