Lead exceptional guest service initiatives as the Guest Services Assistant Manager at Dakota Dunes Thermal Spa. Oversee a dedicated team to offer an unforgettable spa experience.

In this hands-on leadership role, you will ensure operational efficiency and guest satisfaction from the point of arrival to departure. You'll be responsible for training and managing the Guest Services team while implementing effective service protocols and systems.

Key Responsibilities:

- Oversee guest check-in and check-out processes
- Resolve guest issues and complaints promptly
- Train and support Guest Services staff
- Monitor financial transactions and service quality
- Promote spa offerings and enhance guest experiences

Requirements:

- 5 years of leadership experience in hospitality
- Relevant educational background in Hospitality Management
- Familiarity with reservation systems and software
- Proven ability to deliver outstanding customer service
- Solid leadership and communication abilities

Become a key player in ensuring guests' unforgettable experiences at Dakota Dunes Spa.

#J-18808-Ljbffr

📌 Guest Services Assistant Manager Position (Saskatoon)
🏢 Kaizen Lab
📍 Saskatoon