Elevate quality assurance practices at Dialpad, a pioneering AI platform in Kitchener, Canada. As a Senior Software Development Engineer in Test, you will develop scalable test frameworks and enhance product quality with innovative test strategies.

In this senior role within the Contact Center QA team, you will blend your software development expertise with quality assurance to verify product features. Your responsibilities include creating API, UI, and performance tests while mentoring peers on best practices.

You’ll also be pivotal in ensuring flawless communication for businesses using Dialpad's AI capabilities.

Key Responsibilities:

- Plan and execute functional and regression tests across APIs and UI
- Analyze test runs for performance of microservices
- Develop test strategies for AI Contact Center systems




- Create scalable, maintainable test automation frameworks
- Mentor engineers in testing and development best practices

Requirements:

- 6+ years in software development focusing on test automation
- Strong skills in Python or Java programming
- Significant experience with AI-driven test methodologies
- Familiarity with cloud technologies and CI pipeline testing
- Exceptional communication skills for cross-functional teamwork

Lead the quality assurance efforts at Dialpad, leveraging your programming skills and cutting-edge mindset to drive exceptional customer experiences.

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📌 Senior Software Engineer in Test at Dialpad (Kitchener)
🏢 Dialpad
📍 Kitchener