Become a Retail Experience Lead at PetSmart, where you will elevate the pet parent experience through exceptional service and leadership. Join a culture that prioritizes teamwork and recognition.
As a key holder, you play a vital role in both customer interactions and associate development. Your efforts will help create a welcoming environment for pet parents while promoting store initiatives. This position is essential for maintaining safety standards and ensuring a positive shopping experience for all.
Key Responsibilities:
• Train and guide associates for success
• Act as Leader on Duty during shifts
• Manage customer inquiries and feedback
• Promote store events and special initiatives
• Uphold sanitation and safety protocols
Requirements:
• 2+ years in retail-focused positions
• Leadership or mentoring experience preferred
• Robust verbal and written communication
• Availability on evenings and weekends
• Basic computer proficiency required
Step into this leadership role and help PetSmart thrive as the go-to for pet parents seeking exceptional service.
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📌 PetSmart Retail Experience Lead (Ottawa)
🏢 PetSmart
📍 Ottawa