Enhance your career as a Bilingual API Support Analyst with extensive L2/L3 production support experience. Join our contract team to troubleshoot API issues and manage vendor integrations effectively.

We are searching for a bilingual (English & French) API Support Analyst. This role emphasizes strong API knowledge and hands-on experience with REST/SOAP to ensure the resolution of production incidents. You will collaborate closely with external vendors, leveraging your technical skills in an enterprise environment.

Key Responsibilities:



• Provide L2/L3 production support for API applications • Troubleshoot and resolve integration issues with vendors • Coordinate with external partners for API functionality • Analyze request/response for effective API troubleshooting • Ensure production incidents are resolved timely

Requirements: • Over 5 years of application support experience • Proficient in REST APIs, JSON, and XML standards • Solid bilingual communication skills (English & French) • Familiarity with API management tools like Postman, Swagger • Experience with monitoring tools such as Splunk or Dynatrace

Support API integrations and enhance user experiences in a bilingual capacity as a trusted analyst. #J-18808-Ljbffr

📌 Bilingual API Support Analyst Contract (Winnipeg)
🏢 apptoza
📍 Winnipeg