06 Sep
|
Bunzl Canada
|
Winnipeg
06 Sep
Bunzl Canada
Winnipeg
Join Bunzl Canada as an E-Commerce Operations Coordinator and streamline online operations. Focus on customer satisfaction and ensure order accuracy in a dynamic e-commerce environment.In this pivotal role, you will be responsible for the day-to-day management of e-commerce operations, with an emphasis on delivering exceptional service and maintaining high-quality standards across our online store. The ideal candidate is organizationally skilled, detail-oriented, and motivated to collaborate with various teams to enhance operational efficiency and customer experience.Key Responsibilities:- Manage and oversee daily fulfillment operations and shipping- Address customer inquiries effectively via email and phone- Process returns, refunds,
and exchanges while ensuring satisfaction- Keep accurate records of order statuses and returns- Escalate issues to relevant teams for quick resolutionRequirements:- 1-3 years of experience in a similar role- Solid organizing and time management skills- Effective verbal and written communication skills- Detail-oriented with a commitment to accuracy- Proficient in Microsoft Office and e-commerce platforms like ShopifyBring your proficiency in customer service and operational management to support Bunzl Canada's e-commerce growth.#J-18808-Ljbffr
📌 Coordinator, E-Commerce (Winnipeg)
🏢 Bunzl Canada
📍 Winnipeg