Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.Our motto is “ Hire Fast, Pay Fast .” You can start today and get paid today! Schedule a hands‑on working interview and get paid for it. We also offer a$100 hiring bonus!In addition, we offer a$300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.U-Haul OffersPaid holidays, vacation, and sick days, if eligibleCareer stabilityGym Reimbursement Program, if eligibleOpportunities for advancementValuable on‑the‑job trainingComplete Benefit Plan, if eligibleRRSP payroll deduction planDeferred profit‑sharing plan, if eligibleYou Matter Program (EAP)Mindset App ProgramWellness ProgramsDiscounts on Apple products, Dell computers, hotels,



and moreCustomer Service Representative ResponsibilitiesAssist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory.Move and hook up U-Haul trucks and trailers.Clean and inspect equipment on the lot including checking fluid levels.Answer questions and educate customers regarding products and services.Prepare rental invoices and accept equipment returned from rental.Install hitches and trailer wiring.Fill propane (certification offered through U-Haul upon employment)Drive a forklift (certification offered through U-Haul upon employment)Other duties as assignedParticipate in ongoing continuous U-Haul education through U-Haul University.Customer Service Representative Minimum QualificationsValid driver’s license and ability to maintain a valuable driving recordHigh school diploma or equivalentWork EnvironmentThe work involves moderate risks or discomforts which require special safety precautions, e.G., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.Physical DemandsThe work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.#J-18808-Ljbffr

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