Head Of Customer Resiliency Ops (Hybrid) (Toronto)

Head Of Customer Resiliency Ops (Hybrid) (Toronto)

06 Sep
|
Capital One - Canada
|
Toronto

06 Sep

Capital One - Canada

Toronto

Capital One Canada is seeking a Manager, Customer Resiliency Operations in our downtown Toronto office. You will lead a 3-person team, oversee outsourced collection agencies and law firms, and ensure regulatory compliance while enhancing the customer experience. You will drive strategic oversight of the agency network, champion tech-enabled improvements, and partner with Risk, Compliance, and Tech to deliver better outcomes for customers facing financial difficulty. #J-18808-Ljbffr

📌 Head Of Customer Resiliency Ops (Hybrid) (Toronto)
🏢 Capital One - Canada
📍 Toronto

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