Join Unicity USA Inc. as an In-Person Customer Support Agent, ensuring customer issues are promptly addressed and resolved. Leverage your expertise in communication and problem-solving.
As an integral part of Unicity USA Inc., the In-Person Customer Support Agent will focus on customer satisfaction and order fulfillment. This position demands a minimum of one year’s experience along with strong local market knowledge. The role revolves around resolving client issues efficiently and upholding high service standards.
Key Responsibilities:
• Communicate product offerings clearly to increase customer satisfaction
• Manage customer accounts and ensure data accuracy
• Identify and resolve product or service-related complaints




• Process orders with a focus on accuracy and efficiency
• Work collaboratively to meet KPIs and departmental objectives
Requirements:
• At least 1 year of experience in customer service
• Robust understanding of local market dynamics
• Effective communication and problem-resolution capabilities
• Analytical skills for data interpretation
• Proven ability to multitask and maintain relationships
Be part of Unicity's mission to improve lives through quality customer support.
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📌 In-Person Customer Support at Unicity (Mississauga)
🏢 Unicity International
📍 Mississauga