At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started. Why is this role key? Sr. Manager, SDM eCommerce Fulfillment Team: eCommerce OperationsReports to: Sr. Director, eCommerce Operations & Continuous ImprovementRole Type: Contract 20-months Role Overview The eCommerce team is responsible for operating and continuously improving digital fulfillment experiences across Loblaw and Shoppers Drug Mart. The Sr. Manager,



SDM eCommerce Fulfillment provides operational leadership and business ownership for Shoppers Drug Mart's store-based eCommerce fulfillment programs, with a primary focus on Buy Online, Pick Up In Store (BOPIS) and emerging fulfillment capabilities such as store-based delivery. This role owns the day-to-day operational health of BOPIS while driving continuous improvement across the customer, store, financial and technical experience. The Sr. Manager works across Store Operations, Finance, Product, Engineering, Merchandising, Analytics, Customer Support and external partners to ensure a reliable end-to-end experience—from checkout and order orchestration through store fulfillment, pickup,

📌 Senior Manager, Sdm Ecommerce Fulfillment (20 Month Contract) (Toronto)
🏢 Loblaw Companies
📍 Toronto